Contact Us

Please email: hello@gracefulandjoy.com or call or text 352-535-4992

Who we are

We are Graceful and Joy. Our mission is to provide you with high quality items ready for resale or dropshipping. The products we ship to you (or your customers) are the same ones we use in our own business. Our prices are set in such a way that you can resell for a decent profit, depending on how you set your prices, your profit per item may be higher than ours. Let’s all grow together.

Shipping

All items will be shipped according to posted turn around times. If for any reason there is a delay you will be notified.

Returns and Exchanges

We will accept both returns and exchanges within 7 days of receiving the items. All items must be in the original condition. You will need to pay shipping for any items returned or exchanged. The only exception would be if we accidentally shipped the wrong items/sizes. Custom orders refunds/exchanges will only be given in the case if it was our mistake.

Refunds on digital products and websites will not be given for any reason. Websites may be refunded for 50% of the purchase price prior to my starting on them.

Website special: Because of the special price and limited quantity on these refunds cannot be processed once you have purchased so please be sure you are certain you want to do this.  It would not be fair for me to issue a refund when someone else could have purchased that slot.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Who we share your data with

NO ONE! If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.